Privacy Policy

Last Updated: October 26, 2023

Quintroselvona SummitSpires Gardens ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website quintroselvona.org, enroll in our online courses, or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for courses, subscribe to newsletters, request consultations, respond to surveys, or otherwise interact with our site. This information may include:

  • Contact Data: Name, email address, mailing address, and phone number.
  • Financial Data: Payment information (processed securely through third-party payment processors; we do not store sensitive payment card details).
  • Course Data: Information related to your progress, quizzes, and assignments within our online courses.
  • Communication Data: Records of your correspondence with us, including emails and chat interactions.

We also automatically collect certain information when you visit, use, or navigate the website, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

2. How We Use Your Information

We use the information we collect or receive for various purposes, including:

  • To facilitate account creation and logon process.
  • To deliver and improve our online courses and educational content.
  • To process transactions and send you related information, including purchase confirmations and invoices.
  • To provide, operate, and maintain our website.
  • To send you marketing and promotional communications (with your consent).
  • To respond to your inquiries and offer customer support.
  • To monitor and analyze usage and trends to improve your experience with the Site.
  • To protect against fraudulent or unauthorized transactions.

3. Disclosure of Your Information

We may share information in certain situations, including:

  • With Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing, data analysis, email delivery, hosting services).
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Data Security

We implement a variety of security measures designed to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Canyon landscape with a secure digital lock overlay

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at learn@quintroselvona.org.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

7. Contact Us

If you have questions or comments about this policy, you may contact us at:

Quintroselvona SummitSpires Gardens
729 Haywood Rd
Asheville, NC 28806, USA
Phone: (828) 239-0221
Email: learn@quintroselvona.org